www.shadowace.com stands on spam!
Our mail server has been UPGRADED and we now have a
Blacklist Policy in place. If you have tried to send us email and we have not
responded please send an Email to firstname.lastname@example.org
and we will review your request and remove you. Thank you for your time and
The www.shadowace.com Anti-Spam Policy
www.shadowace.com does not tolerate the transmission of spam. We
monitor all traffic to and from our Web servers for indications of spamming
and maintain a spam abuse compliant center to register allegations of spam
abuse. Customers suspected to be using www.shadowace.com products and services
for the purpose of sending spam are fully investigated. Once www.shadowace.com
determines there is a problem with spam, www.shadowace.com will take the
appropriate action to resolve the situation. Our spam abuse compliant center
can be reached by email at email@example.com .
The company policy is that www.shadowace.com does not send
Posting of spam using the e-mail address of an www.shadowace.com employee
is fraud. Any misuse of shadowace.com addresses is considered fraud, and will
be addressed accordingly.
What is UCE / spam?
Unsolicited Commercial E-mail, also known as spam, is the mass
electronic distribution of unsolicited e-mail to individual e-mail accounts,
aliases, or mailing lists and archives. These messages are considered to be a
nuisance and their contents can be offensive, illegal, or simply misdirected
Why adopt a UCE / spam policy?
The problem of spam costs money and wastes resources. With conventional junk
mail the sender must pay for delivery to recipients. Enormous amounts of
unsolicited e-mail and spam are paid for by the recipients in the form of
wasted bandwidth and system resources!
Fighting UCE / spam
At shadowace.com, we use multiple methods to fight spam to protect www.shadowace.com's
computer network and www.shadowace.com's Staff:
- server-side spam filtering software
- a compiled list of known spammers/abusers
- client-side spam filtering software
How do I know if my messages are being blocked?
If you received a message which contains the following, or similar:
----- The following addresses had permanent fatal
(reason: 550 : Client host rejected: Access denied)
then your message was blocked because your e-mail address was found in
shadowace.com's list of known spammers/abusers. This list is compiled based on
spam received at shadowace.com. There are cases that we know you are spamming www.shadowace.com
and abusing shadowace.com addresses in other ways - BUT we will not take the
time to notify you of those cases, we will just simply delete any spam caused
by such actions. If your email is legit then read below if you do not receive
a response to your emails.
If you wish to be removed from shadowace.com's list of known spammers/abusers,
please email firstname.lastname@example.org
How We Define Spam
We define spam as the sending of Unsolicited Commercial Email (UCE), Unsolicited
Bulk Email (UBE) or Unsolicited Facsimiles (Fax), which is email or facsimile
sent to recipients as an advertisement or otherwise, without first obtaining
prior confirmed consent to receive these communications from the sender. This
can include, but is not limited to, the following:
- Email Messages
- Newsgroup postings
- Windows system messages
- Pop-up messages (aka "adware" or "spyware"
- Instant messages (using AOL, MSN, Yahoo or other
instant messenger programs)
- Online chat room advertisements
- Guestbook or Website Forum postings
- Facsimile Solicitations
What We Allow and Don't Allow
We will not allow our servers and services to be used for the purposes described
above. In order to use our products and services, you must not only abide by all
applicable laws and regulations, which include the Can-Spam Act of 2003 and the
Telephone Consumer Protection Act, but you must also abide by www.shadowace.com's
no spam policies. Commercial advertising and/or bulk emails or faxes may only be
sent to recipients who have already "opted-in" to receive messages
from the sender specifically. They must include a legitimate return address and
reply-to address, the sender's physical address, and an opt-out method in the
footer of the email or fax. Upon request by www.shadowace.com, conclusive proof
of opt-in may be required for an email address or fax number.
What We Do
If www.shadowace.com determines that the services in question are being used in
association with spam, www.shadowace.com will re-direct, suspend, or cancel any
web site hosting, domain registration, email boxes or other applicable services
for a period of no less than 2 days. The registrant or customer will be required
to respond by email to www.shadowace.com stating that they will cease to send
spam and/or have spam sent on their behalf. www.shadowace.com will require a
non-refundable reactivation fee to be paid before the site, email boxes and/or
services are reactivated. In the event that www.shadowace.com determines the
abuse has not stopped after services have been restored the first time, www.shadowace.com
may terminate the hosting and email boxes associated with domain name in
To Report Spam Abuse:
We encourage all customers and recipients of email generated from our products
and services to report suspected spam. Suspected abuse can be reported by email.
I received spam from an shadowace.com
If you receive spam from shadowace.com, please report the violation to email@example.com.
Spammers and viruses/worms sometimes send messages with forged from:
addresses, called spoofing. To verify the actual origin of a message, analyze
the full headers of the e-mail. Any e-mail headers can be forged with the
exception of the received from:. If this field is inconsistent with the from:
address, it's spoofed!
Policy - www.shadowace.com is
committed to making the Internet a safer place
In furtherance of this commitment, we have joined forces
with the Anti-Phishing Working Group (APWG).
APWG is an industry association dedicated to the elimination of the identity
theft and fraud associated with phishing and email spoofing. APWG currently
has more than 600 members consisting of law enforcement, financial
institutions and technology vendors. APWG focuses on education of the consumer
and development of industry and legal solutions to the growing problem of
phishing and email spoofing. We are proud to join this group and hope that
together, we can end the threat that phishing and email spoofing poses.
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All Right Reserved.